PRIVACY POLICY NOTICE

The policy: This privacy policy notice is for this website; www.global-event-services.com and served by Global Event Services Ltd. (Unit 206, Alfa House, Molesey Road, Hersham, Surrey KT12 3PD) and governs the privacy of those who use it. The purpose of this policy is to explain to you how Global Event Services controls, processes, handles and protects your personal information while browsing this website or attending an event that we are running, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", "we" or “GES” refers to the business, Global Event Services Ltd.

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a users computer or device

PROCESSING OF YOUR PERSONAL DATA

Under the GDPR (General Data Protection Regulation) we may control and process any personal information about you electronically. We are registered with the ICO under the Data Protection Register, our registration number is: Z8263249.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

• Contact Data includes billing address, delivery address, email address and telephone numbers.

• Financial Data includes bank account and payment card details.

• Transaction Data includes details about payments to and from you and details of events you attend and associated services we provided to you.

• Technical Data includes internet protocol  (IP) address, your login data, browser type  and version, time zone setting and location, browser plug in types and versions,  operating system and platform and other technology on the devices you use to  access our website.

• Profile Data Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

• Usage Data includes information about how you use our website and services.

• Marketing and Communications Data

includes your preferences in receiving marketing from us and our third parties and your communication preferences.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

YOUR INDIVIDUAL RIGHTS

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO at www.ico.org.uk if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

WHAT WE DO

Global Event Services Ltd. organises and runs many types of events for our clients. These include but are not limited to: Conferences, Congresses, Meetings, Incentives, Product Launches & Medical Education Meetings. During the course of these events we may be required to collect personal data.

Global Event Services does collect this personal data for own marketing use and only collects personal data when a formal contract exists between the client and GES. The personal data we collect is purpose limited and minimised and we will not ask for anything we do not require for the event to take place.

WHAT WE DON’T DO

We do not use your data for the purpose of data profiling and we will not sell or lease your personal information to third parties unless we are required by law to do so.

In specific circumstances we can collect and process your data with your consent, for example when you are asked to provide personal data for a registration form of an event which we are organising on behalf of a client, this consent can only be given by an affirmative action indicated on the appropriate page, this will clearly state the agreement to personal data being processed.

This privacy policy is in place to ensure that delegates have a clear understanding of who is receiving your data and what it is being used for.  Should we ask you to provide certain information by which you can be identified when completing a registration, this will be dealt with in strict accordance to this privacy policy. However, please note that we may be required to process your personal data without your knowledge or consent where this is required by law.

THE WAYS IN WHICH WE USE YOUR DATA

Below you will see a description of all the ways we may use your personal data, and which of the legal bases we rely on to do so, in addition to your consent where this is given.

Activity                                                                               Type of Data                                Lawful basis for processing

 

To record you as a participant of an event                        Identity & Contact                       Performance of our contract to you 

and our client

 

Providing services to you                                                   Identity, Contact,                        Performance of our contract to you

                                                                                           Financial, Usage                         Transaction and our client

To administer and protect our business                             Identity, Contact,                        Necessary for running our

and this website administration                                          Technical                                    business, provision of administration,

                                                                                                                                               IT Services, to prevent fraud & to comply

                                                                                                                                               with legal requirements

To use data analytics to improve our                                  Technical, Usage                       Necessary to develop our business

customer relationships                                                                                                           website, products or services, marketing &

                                                                                                                                                inform our marketing strategy

 

INTERNATIONAL DATA TRANSFER

If we are required to transfer your personal data out of the EEA, we will first make sure that we are fully satisfied before doing so that a similar degree of protection of data is required by the country in and we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

Please contact us if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.

INTERNET COOKIES

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

DATA SECURITY & PROTECTION

We ensure the security of any personal information we hold by using secure and encrypted data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

DATA RETENTION

We will only retain data for as long as is required to fulfil the purposes that it was required for including of satisfying any legal, accounting or reporting requirements.

All data will be retained for a period of 5 years from the date of completion of an event that has been attended.

RESOURCES & FURTHER INFORMATION

Privacy Notice Policy Base: v.4.0 May 2018

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